Start with what has changed.
Has it gradually become slower, or did the problem start suddenly? Is it slow all the time, only when starting up, or only when using certain applications? These details help narrow down the assessment. Slowness alone does not tell you which part, if any, needs replacing.
When a repair or upgrade may make sense.
If the laptop otherwise meets your needs, a repair or compatible upgrade may extend its useful life. Storage, memory, software issues and cooling can all be worth checking. Not every laptop supports the same upgrades, so the model needs to be checked before buying parts.
- The screen, hinges and casing are still in reasonable condition.
- The machine can run a supported operating system and the software you need.
- The proposed repair addresses the actual fault at a cost you are comfortable with.
When replacement may be the better choice.
Replacement is worth discussing when there are several expensive faults, the hardware cannot meet your requirements, or the device has no practical path to supported software. Compare a written repair quote with the total cost of a suitable replacement, including setup and moving your files.
Before you bring it in.
Back up important files if you can safely do so. Make a note of error messages and send the make and model when you enquire. If the battery is swollen, the laptop smells burnt or it has suffered liquid damage, stop using it and arrange an assessment.
A clear next step.
Dee’s Hub is based in Bellville, Cape Town. Contact Dante to discuss an assessment and arrange a device drop-off by appointment. A firm diagnosis or repair price may require inspecting the device first.
See the relevant Dee’s Hub service